Lewes District Council

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District Services
Lewes District Council
Southover House
Southover Road
Lewes
East Sussex
BN7 1AB

Tel: 01273 484999
customer.services@lewes.gov.uk
Minicom 01273 484488

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Bulky Waste Collection

We offer a separate service for larger items like fridges and other waste too bulky for regular collections.

Large waste items (bulky items) and green waste are not collected on your normal refuse collection rounds. You can get rid of these items free of charge by taking them to your nearest Household Waste Recycling Site (HWRS), which is managed by East Sussex County Council.

However, we do provide a chargeable service to remove bulky items and green waste.

We Can Collect

Cookers, washing machines, tumble dryers, bed bases and / or mattresses, wardrobes, cupboards, chest of drawers, microwave ovens, televisions / videos, green waste, tables, chairs, baths / WCs and settees, etc.

We Cannot Collect

Treated fencing, sheds, decking (pressure treated / coated with wood preservatives), gas bottles, asbestos, car batteries, builders' rubble, soil, gypsum plasterboard and other hazardous waste.

Your nearest Household Waste Recycling Site (HWRS) will accept household hazardous waste.

Collection Charges

 Items From April 2014
Any 2 of the items shown above (a bed base and a mattress are separate items) 21    
3 to 4 items (3 piece suite is classed as 3 items) 42
5 to 6 items 63
Fridges, freezers (and Fridge/Freezers) 26 per unit 
Bags of green waste (minimum charge for up to 10 bags) 22 (2.20 per bag thereafter) 
Pianos and other heavy items  From 78.75 (see below) 

Quotation

We can quote separately for other items. Please contact Customer Services and ask for a quotation. The Operational Management Team will aim to make contact with the customer by phone to arrange a visit and, if agreed, a collection, on receipt of payment, within 10 working days.

Arranging Collection

Please note telephone quotes and prices stated here will be the prices charged unless:

We therefore reserve the right not to collect and re-quote under such circumstances. If you choose not to go ahead with a new quote your money will be refunded. If you receive a quote it will be valid for 30 days, after which we will remove it from our records.

Payment

If you wish to make payment over the phone you can contact Customer Services. Alternatively you can pay by cheque with your name and address on the back of the cheque, along with a reference number, given to you from Customer Services.

Please make your cheque payable to Lewes District Council and send it to the following address:

Administration Assistant
Lewes District Council
Waste and Recycling Services
Robinson Road
Newhaven
East Sussex
BN9 9BL

In person, payment by cheque, postal order or Debit / Visa / Master Card, can be made at our reception at Southover House, Southover Road, Lewes, East Sussex BN7 1AB (with the reference number given to you from Customer Services). You will be added to the next collection day on receipt of payment. Payment by cash will not be accepted. Please note that an additional charge will apply if you make payment using the Visa / Master Card which is 1.50%

For health and safety reasons customers are politely requested not to visit the Robinson Road depot in Newhaven due to movements of heavy vehicles and there are no designated facilities for members of the public.

Collection Days

We operate on a weekly basis as follows: 

 Items  Where  When
Fridge/Freezers   All Wednesday        
Bulky waste East Saltdean, Newhaven, Peacehaven, Seaford, Telscombe Cliffs and surrounding areas    Thursday
Bulky waste Lewes and surrounding areas Friday

Collection Guide

We will collect bulky waste items from outside the property where possible.

We will also collect from a garage but the following conditions apply:

Under almost all circumstances we will not enter property.  If a resident has a genuine and substantial difficulty they should arrange with their friends, relatives or neighbours to assist them. If none of this is possible they should look at the Yellow Pages under house clearance and see if a local company can do the collection. We do not advise or endorse companies who could provide the service. Please see "Your Responsibility" below for further information.

However, in extremely rare circumstances we may be required to enter a property (subject to a risk assessment by our Waste Inspector) if, for example the resident is severely disabled. This would depend on the nature and location of the waste.

We will not:

Alternatively residents should try and contact a reputable voluntary organisation to see if their volunteers are able to assist in  placing the items in a suitable area for collection.  As soon as this is done the resident can call back to the helpdesk and place an official order.

If your appliance is in good working order perhaps you would consider donating it to a worthy cause? An environmental organisation called Furniture Now! may be interested in taking your furniture and appliances away.  Alternatively, local organisations may be able to remove unwanted furniture by collecting and supplying it to people on low incomes.

Your Responsibility

You should be careful when disposing of waste via third-party companies. Unscrupulous companies who fly-tip your waste could result in you getting a fine of up to 5,000. Our Householder's Responsibilities page gives further details on how to avoid problems.