Councillors welcome performance successes

Cabinet councillors yesterday (Monday, June 26) welcomed a number of performance achievements made during the final quarter of 2016/7.
 
Among these was council tax and Business Rates collection meeting their end of year target of 98%.
 
The average time taken to answer customer telephone calls at Lewes District Council was 14 seconds, much faster than the target time of less than 30 seconds.
 
At the end of this financial year, almost 5,500 people had signed up to the council’s email alert system launched in 2016. This figure is well above the baseline target of 1,500.
 
Additionally, the Dementia Friends project was completed successfully in 2016/7. Two volunteer Dementia Friends Champions have been recruited within the council to offer ongoing information sessions to staff and councillors.
 
Meanwhile the waste strategy is on track, with the garden waste service being rolled out to 1,300 new users in Lewes town, Ringmer and Kingston.
 
Councillor Elayne Merry, Cabinet Lead for People and Performance, said: “I’m proud of the successes we have achieved across all of our key priority areas during this period.
 
“We will continue to closely monitor our performance to meet the high standards we expect and our residents deserve.”

Story published on 28 June 2017