Lewes District Council

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Housing Services
Lewes District Council
20 Fort Road
Newhaven
East Sussex
BN9 9QE

Tel: 01273 484261
housing@lewes.gov.uk
Fax: 01273 484260
Minicom 01273 484488

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Contact Housing Services

We are responsible for meeting the district's housing needs by working with a range of statutory and voluntary agencies. We are responsible for homes owned by the Council in the district. See our department's contacts.


Housing Needs - General Advice

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01273 484006 / 484007

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Southover House
Southover Road
Lewes
East Sussex
BN7 1AB

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Housing Advice

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01273 484001

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Southover House
Southover Road
Lewes
East Sussex
BN7 1AB

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Housing - Out of hours homeless emergency number

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01323 644422

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Southover House
Southover Road
Lewes
East Sussex
BN7 1AB

Email Housing - Out of hours homeless emergency number

Housing Services - General Enquiries

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01273 484261

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Council Office,
Fort Road,
Newhaven,
East Sussex,
BN9 9QF

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Housing Repairs & Maintenance

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01273 484448 07860 524969 (Emergencies)

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Southover House,
Southover Road,
East Sussex,
Lewes,
BN7 1AB

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Housing Rents

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01273 484261

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Council Office,
Fort Road,
Newhaven,
East Sussex,
BN9 9QF

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Estate Management

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01273 484261

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Council Office,
Fort Road,
Newhaven,
East Sussex,
BN9 9QF

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Sheltered Housing

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01273 484261

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Council Office,
Fort Road,
Newhaven,
East Sussex,
BN9 9QF

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Tenant Participation

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01273 487249

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2a Horsfield Road,
Lewes,
East Sussex,
BN7 2TA

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Tenant Resource Centre - Opening Hours

 Monday        9am - 5pm
 Tuesday  9am - 5pm
 Wednesday  9am - 5pm
 Thursday  9am - 5pm
 Friday  Closed
 Saturday  Closed
 Sunday  Closed
 Public Holidays        Closed

Please ring 01273 487249 first to arrange access as the centre is staffed by part-time employees, who may be out on business during these times.

Housing Services - Services

As a department, we offer the following services:

  • estate management,
  • tenant participation,
  • rent collection and arrears recovery,
  • repairs to properties,
  • transfers and exchanges
  • supported housing.

Housing Needs & Strategy - Services

As a department, we offer the following services:

  • Homelessness and Housing Advice
  • Housing Register
  • Special Needs Housing Advice (for people with physical or mental health needs)
  • Allocations
  • Nominations to social landlords (housing associations)
  • Nominations to other low cost housing schemes
  • Identifying current and future housing need in the District
  • Drawing up action plans to meet local housing needs
  • Seeking funding for new social housing
  • Working in partnership with a range of agencies and organisations to provide affordable homes
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Housing Staff Contacts

In the first instance, please contact us using the general enquiries above. Should this not prove satisfactory, the names and contact information of the department's management team are listed below.

Corporate Head - Housing Services
Andy Chequers
01273 484380
andy.chequers@lewes.gov.uk

Head of Housing Management
Sue Horne
01273 484261
sue.horne@lewes.gov.uk

Head of Housing Repairs & Improvement
Tony Johnson
01273 484448
tony.johnson@lewes.gov.uk

Head of Housing Needs & Strategy
Sarah Findlay
01273 484019
sarah.findlay@lewes.gov.uk  

Housing Needs Manager
Jo Jacks
01273 484019
jo.jacks@lewes.gov.uk

Housing Policy and Development Manager
Leighton Rowe
01273 484019
leighton.rowe@lewes.gov.uk

Housing Contracts Manager
Adrian Woolridge
01273 484377
adrian.woolridge@lewes.gov.uk

Tenancy Manager
Liz Martin
01273 484261
liz.martin@lewes.gov.uk

Senior Housing Officer
Shelley Collins
01273 484261
shelley.collins@lewes.gov.uk

Housing Policy & Performance Manager
Stephanie Woods
01273 484261
stephanie.woods@lewes.gov.uk

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Service Standards & Performance

We have an overall, council-wide customer charter setting out our staff's conduct and response times to enquiries. Along with this, each department has specific service standards to cover their work.

We regularly monitor our performance and publish our aims for the next one-to-three years, stating our intentions. The details are listed on each department's performance page.

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Complaints Procedure

We aim provide a satisfactory level of service at all times when dealing with our customers and residents. Should we fail to meet your expectations, please refer to our complaints procedure.