Contact Our Chief Executive

Jenny Rowlands Our Chief Executive is based at Lewes House and oversees day-to-day operations of the Council and leads the Corporate Management Team.

Chief Executive

01273 484170

32 High Street
Lewes
East Sussex
BN7 2LX

Our Chief Executive is Jenny Rowlands who joined Lewes District Council on 1 September 2010.

Duties & Responsibilities

Our Chief Executive oversees the corporate management of our services and our strategic planning. During elections, they are the Returning Officer and Electoral Registration Officer.

Salary Range

The Council pays salaries at median level for District Councils in the South East. The current salary range for the post of Chief Executive is £94,116 to £103,539.

The Council provides a leased car on which the post holder pays income tax and also pays the running costs for personal use.

Expenses

The Council reimburses its staff the amount of expenses necessarily incurred in the execution of official duties such as rail travel, telephone calls, food and incidental expenses. All staff who work for the Council must produce receipts to validate their claims.

Service Standards & Performance

We have an overall, council-wide customer charter setting out our staff's conduct and response times to enquiries. Along with this, each department has specific service standards to cover their work.

We regularly monitor our performance and publish our aims for the next one-to-three years, stating our intentions. The details are listed on each department's performance page.

Complaints Procedure

We aim provide a satisfactory level of service at all times when dealing with our customers and residents. Should we fail to meet your expectations, please refer to our complaints procedure.

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