Lewes District Council

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Community Services Department

Community Services staff with truckWe provide and manage local facilities including car parking, toilets, children's play areas and parks and open space. See our department's contacts, aims and service plans.

Customer enquiries

To contact us, you can phone or email. The department is based at Southover House.

Customer Services
customer.services@lewes.gov.uk
01273 484999

Department services

Standards and performance

We have an overall customer charter setting out our staff's conduct and response times to enquiries. Along with this, the department has specific service standards to cover their work.

We regularly monitor our performance and publish our aims for the next one-to-three years, stating our intentions. All these details are listed on our  department performance and policy page.

Complaints

We aim to provide a satisfactory level of service at all times when dealing with our customers and residents. Should we fail to meet your expectations, please refer to our complaints procedure.

Staff contacts

Should you need to contact the department, please refer to the following staff members.

Corporate Management Team
John Magness
Director Of Finance
01273 484467
John.Magness@lewes.gov.uk

Owen Clifford
Community Services Manager
01273 484404
owen.clofford@lewes.gov.uk

Andy Frost
Parks Manager
01273 484398
andy.frost@lewes.gov.uk

Carina Hinkley
Community Engagement Manager
01273 484336
carina.hinkley@lewes.gov.uk

Ian Stratton
Street Services Manager
01273 484369
ian.stratton@lewes.gov.uk

Clive Ridley
Building & Amenities Manager
01273 484402
clive.ridley@lewes.gov.uk