Lewes District Council

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Community Services
Lewes District Council
Southover House
Southover Road
East Sussex

Tel: 01273 484999

Minicom 01273 484488

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Community Services Department

Community Services staff with truckWe provide and manage local facilities including car parking, toilets, children's play areas and parks and open space. See our department's contacts, aims and service plans.

Customer Services

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01273 484999

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Southover House,
Southover Road,
East Sussex,

Email Customer Services

Office Hours

 Monday        8:30am - 5pm
 Tuesday  8:30am - 5pm
 Wednesday  8:30am - 5pm
 Thursday  8:30am - 5pm
 Friday  8:30am - 4.30pm
 Saturday  Closed
 Sunday  Closed
 Public Holidays        Closed

Community Services - Services

As a department, we provide the following services:

  • Allotments
  • Amenities (life belts,safety fences and signage)  
  • Car Parks
  • Cemeteries
  • Children’s Play Areas
  • Clean and Green Team  
  • Parks, Open Spaces and Nature Reserves
  • Public Conveniences
  • Southover Grange Public Hall
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Customer Services Staff Contacts

In the first instance, please contact us using the general enquiries number above. Should this not prove satisfactory, the names and contact information of the department's management team are listed below.

Corporate Management Team
John Magness
Director Of Finance
01273 484467

Contracts Manager Leisure & Facilities
Sue Taylor
01273 484338

Street Services Manager
Ian Stratton
01273 484369

Parks Manager
Andy Frost
01273 484398

Facilities Manager
Simon Wild
01273 484399

Community Ranger
Dan Ross
01273 484408

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Service Standards & Performance

We have an overall, council-wide customer charter setting out our staff's conduct and response times to enquiries. Along with this, each department has specific service standards to cover their work.

We regularly monitor our performance and publish our aims for the next one-to-three years, stating our intentions. The details are listed on each department's performance page. 

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Complaints Procedure

We aim provide a satisfactory level of service at all times when dealing with our customers and residents. Should we fail to meet your expectations, please refer to our complaints procedure.