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Tourism & Economic Development
We are responsible for art development, promoting tourism and supporting business. See our department's contacts, aims and service plan.
Customer enquiries
For visitor information, contact our Tourism Information Centres. Alternatively, contact us by phone or email. The department is based at Southover House.
Tourism & Leisure
01273 484401
Business & Economic Development
01273 484401
Department services
- Cultural Tourism Development and Promotion
- Liaison, advice and training for local tourism businesses
- Tourist Information Centres at Lewes and Seaford
- Newhaven Fort Historic Ancient Monument
- Artwave Festival
Standards and performance
We have an overall customer charter setting out our staff's conduct and response times to enquiries. Along with this, the department has specific service standards to cover their work.
We regularly monitor our performance and publish our aims for the next one-to-three years, stating our intentions. All these details are listed on our department policy and performance page.
Complaints
We aim to provide a satisfactory level of service at all times when dealing with our customers and residents. Should we fail to meet your expectations, please refer to our complaints procedure.
Staff Contacts
Corporate Management Team
Lindsay Frost
Director Of Planning
01273 484437
lindsay.frost@lewes.gov.uk
Head Of Service
Paul Hoppen
Assistant Director of Planning
01273 484436
paul.hoppen@lewes.gov.uk
Tourism & Development
Claire Onslow
Tourism & Economic Development Manager
01273 484401
claire.onslow@lewes.gov.uk
Marketing
Danielle Crane / Serena Costello
01273 484404
danielle.crane@lewes.gov.uk
serena.costello@lewes.gov.uk
Tourist Information Centres
Sally Bass
Tourist Information Centre Manager
01273 484402
sally.bass@lewes.gov.uk
Newhaven Fort
Simon Cochran
Fort Manger
01273 517622
simon.cochran@lewes.gov.uk
