Lewes District Council

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Tourism & Economic Development

We are responsible for art development, promoting tourism and supporting business. See our department's contact information.

Business & Economic Development

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01273 484401

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Southover House
Southover Road
Lewes
East Sussex
BN7 1AB

Email Business & Economic Development

Tourism & Leisure

Telephone symbol

01273 484401

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Southover House
Southover Road
Lewes
East Sussex
BN7 1AB

Email Tourism & Leisure

Tourist Information Centre - Lewes

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01273 483448

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187 High Street
Lewes
East Sussex
BN7 2DE

Email Tourist Information Centre - Lewes

Tourist Information Centre - Seaford

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01323 897426

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37 Church Street
Seaford
East Sussex
BN25 1HG

Email Tourist Information Centre - Seaford

Newhaven Fort

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01273 517622

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Fort Road
Newhaven
East Sussex
BN9 9DS

Email Newhaven Fort

Tourism & Economic Development - Services

As a department we offer the following services:

  • Cultural Tourism Development and Promotion
  • Liaison, advice and training for local tourism businesses
  • Tourist Information Centres at Lewes and Seaford
  • Newhaven Fort Historic Ancient Monument
  • Artwave Festival
People

Tourism & Economic Development Staff Contacts

In the first instance, please contact us using the general enquiries number above. Should this not prove satisfactory, the names and contact information of the department's management team are listed below.

Corporate Management Team
Lindsay Frost
Director Of Planning
01273 484437
lindsay.frost@lewes.gov.uk

Head Of Service
Paul Hoppen
Assistant Director of Planning
01273 484436
paul.hoppen@lewes.gov.uk

Tourism & Development
Claire Onslow
Tourism & Economic Development Manager
01273 484401
claire.onslow@lewes.gov.uk

Marketing
Danielle Crane / Serena Costello
01273 484404
danielle.crane@lewes.gov.uk
serena.costello@lewes.gov.uk

Tourist Information Centres
Sally Bass
Tourist Information Centre Manager
01273 484402
sally.bass@lewes.gov.uk

Newhaven Fort
Simon Cochran
Fort Manger
01273 517622
simon.cochran@lewes.gov.uk

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Service Standards & Performance

We have an overall, council-wide customer charter setting out our staff's conduct and response times to enquiries. Along with this, each department has specific service standards to cover their work.

We regularly monitor our performance and publish our aims for the next one-to-three years, stating our intentions. The details are listed on each department's performance page.

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Complaints Procedure

We aim provide a satisfactory level of service at all times when dealing with our customers and residents. Should we fail to meet your expectations, please refer to our complaints procedure.