Lewes District Council

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Finance, Benefits & Taxation

We control the Council's finances, collect council tax and national non-domestic rates. See our department's contacts, aims and service plan.

Customer enquiries

To contact us, you can phone or email. The department is based at Fisher Street, Southover House and Lewes House.

Council Tax
localtax@lewes.gov.uk
01273 484189

Benefits
benefits@lewes.gov.uk
01273 471600

Benefit Fraud
fraud.section@lewes.gov.uk
01273 484065
01273 484067 - 24 hour hotline

Finance
finance@lewes.gov.uk
01273 484021

Coporate Performance
corporate.performance@lewes.gov.uk
01273 484156

Department services

• Collection of council tax and business rates
• Collection of fees and charges
• Council tax benefit
• Housing benefit
• Concessionary bus passes
• Benefit fraud investigation
• Investments and borrowing
• Accountancy, income and payments services
• Audit and corporate performance
• Insurance

A key part of our work is the efficient and effective collection of local council tax and national non-domestic rates. These taxes help to pay for the services and facilities we provide to the local community. We also collect local taxes on behalf of East Sussex County Council, the Sussex Police Authority and town and parish councils.

Standards and performance

We have an overall customer charter setting out our staff's conduct and response times to enquiries. Along with this, the department has specific service standards to cover their work.

We regularly monitor our performance and publish our aims for the next one-to-three years, stating our intentions. All these details are listed on our department performance and policy page. Our accounts and listed on our Corporate Information page.

Complaints

We aim to provide a satisfactory level of service at all times when dealing with our customers and residents . Should we fail to meet your expectations, please refer to our complaints procedure.

Staff contacts

John Magness
Director Of Finance
01273 484467
john.magness@lewes.gov.uk

Council Tax, Business Rates & Benefits
Ian Morris
Head of Revenues and Benefits
01273 484079
ian.morris@lewes.gov.uk

Corporate Performance
David Heath
Head of Audit & Performance
01273 484157
david.heath@lewes.gov.uk

Council Finance
Steve Jump
Financial Services Manager
01273 484043