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Waste & Recycling
We are responsible for kerbside collection, recycling facilities, street cleaning and waste education. See our department's contacts, aims and service plan.
Customer enquiries
To contact us, you can phone or email. The department is based at North Street and Robinson Road.
Waste & Recycling Customer Services
customer.services@lewes.gov.uk
01273 484999
Department services
- Refuse collection
- Bulky household waste collection service (subject to a charge)
- Fortnightly kerbside recycling service
- Mini recycling sites
- Street cleansingEducation and awareness of sustainable waste management issues
- Community Resource Centre
Standards and performance
We have an overall customer charter setting out our staff's conduct and response times to enquiries. Along with this, the department has specific service standards to cover their work.
We regularly monitor our performance and publish our aims for the next one-to-three years, stating our intentions. All these details are listed on our department performance page
Complaints
We aim provide a satisfactory level of service at all times when dealing with our customers and residents. Should we fail to meet your expectations, please refer to our complaints procedure.
Staff contacts
Director of Planning and Environmental Services
Lindsay Frost
lindsay.frost@lewes.gov.uk
Head Of Waste & Recycling
Andy Bryce
andy.bryce@lewes.gov.uk
Assistant Head of Waste & Recycling (Recycling)
Trevor Watson
trevor.watson@lewes.gov.uk
Recycling Officer (Operations)
Julia Black
01273 488937
julia.black@lewes.gov.uk
Recycling Officer (Kerbside)
Helen Holland
helen.holland@lewes.gov.uk
