Lewes District Council

Do It Online

Report It

Apply For It

Find It

Pay It

Have Your Say

Search the site

Contact Us

See Also

External Links

Waste & Recycling

We are responsible for waste and recycling kerbside collections, recycling facilities, street cleaning and waste education. Here is our contact information.

Customer Services

Telephone symbol

01273 484999

Envelope symbol

Southover House,
Southover Road,
East Sussex,
Lewes,
BN7 1AB

Email Customer Services

Office Hours


 Monday        8:30am - 5pm
 Tuesday  8:30am - 5pm
 Wednesday  8:30am - 5pm
 Thursday  8:30am - 5pm
 Friday  8:30am - 4.30pm
 Saturday  Closed
 Sunday  Closed
 Public Holidays        Closed

Waste & Recycling Services

As a department we provide the following services:

The department is based at the following locations:

If you would like to contact us regarding any of the services we provide, please use the information above.

People symbol

Waste & Recycling Staff Contacts

In the first instance, please contact us using the general enquiries number above. Should this not prove satisfactory, the names and contact information of the department's management team are listed below.

Director of Planning and Environmental Services
Lindsay Frost
lindsay.frost@lewes.gov.uk

Head Of Waste & Recycling
Andy Bryce
andy.bryce@lewes.gov.uk

Assistant Head of Waste & Recycling
Brian Bransbury
Brian.Bransbury@lewes.gov.uk

Assistant Head of Waste & Recycling (Recycling)
Trevor Watson
trevor.watson@lewes.gov.uk

Recycling Officer (Operations)
Julia Black
julia.black@lewes.gov.uk

Recycling Officer (Kerbside)
Helen Holland
helen.holland@lewes.gov.uk

Amber symbol

Service Standards & Performance

We have an overall, council-wide customer charter setting out our staff's conduct and response times to enquiries. Along with this, each department has specific service standards to cover their work.

We regularly monitor our performance and publish our aims for the next one-to-three years, stating our intentions. The details are listed on each department's performance page.

Red cross symbol

Complaints Procedure

We aim provide a satisfactory level of service at all times when dealing with our customers and residents. Should we fail to meet your expectations, please refer to our complaints procedure.