FOI Appeals and complaints

Freedom of Information

If you are not happy with the decision given to you, the charges applied or the reasons given for exempting information, please email alan.batty@lewes.gov.uk or write to him at Lewes House, 32 High Street, Lewes BN7 2LX who will review the response and reply within 20 days. If you are not content with the outcome of this internal review, you then have the right to apply directly to the Information Commissioner for a review of the decision. The Information Commissioner can be contacted at:

FOI/EIR Complaints Resolution Information
Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Email: foi-enquiries@ico.gsi.gov.uk / eir-enquiries@ico.gsi.gov.uk
Web: http://www.informationcommissioner.gov.uk/
Tel: 01625 545 745

If, however, you are dissatisfied with the way your request has been handled, e.g. attitude of staff member, inappropriate advice/assistance given you are entitled to submit a complaint using the Council’s Complaints Procedure - see http://www.lewes.gov.uk/council/521.asp

Re-use of Public Sector Information Regulations

If you are not happy with the Council’s actions under the Regulations, please email alan.batty@lewes.gov.uk or write to him at Lewes House, 32 High Street, Lewes BN7 2LX.  Mr Batty will determine the complaint and reply within 20 days. If you are not content with the outcome of this internal review, you then have the right to apply directly to the Office of Public Sector Information (OPSI).  OPSI will consider any complaint referred to it in accordance with its procedures.  OPSI can be contacted at:

Office of Public Sector Information
Admiralty Arch
North Side
The Mall
London SW1A 2WH
Email: opsilicensing@cabinet-office.x.gsi.gov.uk
Web: http://www.opsi.gov.uk/