Self Service

Sign up for self-service to access your council tax, benefits, business rates and Landlords payments accounts.

Council Tax and Business Rates

  • View your account balance, instalment plan and payments
  • Details of discounts, exemptions, reliefs or reductions
  • Copies of Bills and other notices issued to you
  • Set up a Direct Debit


  • View your  housing benefit entitlement, payment dates and amounts
  • View your council tax support entitlement
  • Copies of award letters issued to you


  • View a list of claims you are receiving payments
  • View a summary of each claim 
  • Details of last and next payments due

Self-service is a new system and all users must create a new account with a new password. Follow the instructions and once your account is set up, you will need your unique account reference number, for the service you require. You will then be required to answer a series of security questions.

If you do not have enough information to proceed, please e-mail us at or phone us on 01273 471600 and request a PIN number. The PIN number will be sent to you.

Register / Self-Service