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Environmental Health
Lewes District Council
Southover House
Southover Road
Lewes
East Sussex
BN7 1AB
Tel: 01273 484354
ehealth@lewes.gov.uk
Minicom 01273 484488
Find Southover House
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Environmental Health - Policies & Performance
We publish details of our annual ambitions and how we performed undertaking them. We also show any policies or strategies on areas of our work.
Our Service Aims
- To protect and enhance the health and safety of those who live, work in or visit the District.
- To secure a good quality environment for local communities.
- To promote improved standards of housing in the Lewes District
- To provide a comprehensive licensing service to regulate the safety, amenity and effectiveness of services to the public.
Service Standards
Commercial Activities
- Inspect all registered food premises in accordance with national food safety standards.
- Respond to complaints concerning food within 3 working days.
- Respond to complaints about health and safety at work within 3 working days.
- Investigate all reports of accidents at work within 3 working days or in the case of serious accidents, within 1 working day.
Community Health and Private Sector Housing
- Respond to noise complaints within 3 working days
- Respond to complaints of blocked drains and sewers within 1 working day and take appropriate action.
- Respond to complaints of nuisance, filthy and vermin-infested premises and rubbish accumulation within 3 working days
- Respond to all requests for Disabled Facilities Grants within 3 working days. All fully completed applications, accompanied by a Social Services occupational therapist’s recommendation will be determined within 3 months of receipt.
- Respond to complaints of disrepair or unfit accommodation in private rented properties within 3 working days.
Environmental Protection and Sustainable Development
- Promote environmentally friendly policies and procedures across the Council and in local communities.
- Respond to requests for pest control within 3 working days.
- Respond to complaints of stray dogs within 6 hours (during our normal office hours).
Service Plans
These are our annual documents outlining the performance and work programme for the department. It is reviewed from January to March each year alongside the budget-setting process and is published each April.
Performance
We collect, monitor and publish data on our performance.
Best Value Performance Indicators
Information about our performance using national and local measures, updated quarterly.
Local Environmental Indicators
Environmental Health Performance Report 2007-08
Policies & Strategies
We detail how we organise and decide certain aspects of our work. This ensures a fair and universal approach.
Air Quality Assessment:
Home Energy Conservation Act Report
Flood And Coastal Defence Policy Statement
Contaminated Land Inspection Strategy - Part One
Contaminated Land Inspection Strategy - Part Two
Documents
PDF
Environmental Health Service Plan - Part One (0.56mb)
PDF
Environmental Health Service Plan - Part Two (1.30mb)
PDF
Environmental Health Service Plan - Part Three (0.78mb)
PDF
Environmental Health Service Plan - Part Four (0.86mb)
Excel
Quarterly Monitoring Of Performance Indicators - Environment
(0.30mb)
Excel
Quarterly Monitoring Of Performance Indicators - Health
(0.03mb)
Excel
Local Environmental Indicators
(0.10mb)
PDF
Environmental Health Performance Report (0.22mb)
PDF: indication of the levels of customer service within the environmental health department
Mystery Shopper Report (0.10mb)
PDF: actions agreed for service development in response to the above report
Mystery Shopper Response (0.01mb)
PDF
Air Quality Assessment - Part One (0.78mb)
PDF
Air Quality Assessment - Part Two (0.67mb)
PDF
Air Quality Assessment - Part Three (0.76mb)
PDF
Air Quality Assessment - Part Four (0.80mb)
PDF: form
Home Energy Conservation Act Progress Report (0.15mb)
PDF: to improve our energy efficiency, help residents meet their energy needs and to share our knowledge
Energy Policy (0.62mb)
PDF: how we will carry out our enforcement role for Health and Safety at Work throughout the district
Health and Safety Service Plan (0.09mb)
PDF: how we will protect and promote food safety and healthy eating throughout the district
Food Service Policy (0.16mb)
PDF: our approach to flood and coastal risk management in our area
Flood and Coastal Defence Policy Statement (1.14mb)
PDF: to comply with our duties and powers under the Licensing Act 2003
Statement of Licensing Policy (0.54mb)
PDF: gambling objectives, views of consultees and setting out a general approach to making gambling decisions
Statement of Gambling Policy (0.90mb)
PDF: Strategy
Contaminated Land Inspection Strategy - Part One (1.05mb)
PDF: Appendices
Contaminated Land Inspection Strategy - Part Two (1.21mb)
PDF
Climate Change Adaption and Mitigation Plan 2009-2016 (0.98mb)
PDF: facts about climate change, how it is impacting on our daily lives, and how we are addressing it on a local and regional level
Strategy for a Changing Climate - Climate Change Guide for Lewes District (0.68mb)
PDF: ways in which we can act to reduce the impacts of human-induced climate change
Draft Strategy for a Changing Climate - Climate Change Action Plan for Lewes District (1.54mb)
