Lewes District Council
Southover Road Lewes
We set out a list of commitments to our customers, residents and businesses so you know what to expect from us.
We're sorry if our service hasn't met your expectations. We strive to provide a high-quality service at all times. However, if you'd like to make an official complaint, please follow our procedure.
This reports some of our achievements over the past year and sets out our programme to improve services over the coming year. We monitor our progress and performance every quarter.
Lewes District Council currently spends approximately £14 million on externally procured works, goods and services. Much of this spend is with Small and Medium sized Enterprises.
Lewes District Council has identified development and regeneration opportunities for up to 48 sites within their ownership across the District. The Council is seeking interest from potential partners to help deliver regeneration and other benefits.
We have an internal environmental management system covering every service.
10:10 is a national campaign aiming to cut carbon by 10% in 2010. Lewes District Council is signed up to this commitment.
Read further information on how we work with others to improve the area. Link to external website.
The Internal Audit service ensures that the Council's internal control environment is operating effectively. Independent external auditors also review our arrangements and performance and summarise their findings in a letter each year.
Through the way we work and behave, Lewes District Council will, so far as is reasonably practicable, take the necessary steps to ensure the Health, Safety and Welfare of all our employees at work.
The Audit and Performance Division is part of the Finance Directorate. The Internal Audit Teamís primary role is to assess the effectiveness of the Councilís internal control environment.
Our Property, Regeneration & Enterprise department comprises a range of services including management of our property assets, regeneration, economic development and tourism services.
The Contracts and Facilities Division, part of the Finance Directorate, oversees major contracts to ensure services provided by our contractors are cost-effective and that our facilities are clean, safe, well-maintained and accessible to all.
We publish details of our annual ambitions and how we performed undertaking them. We also show any policies or strategies on areas of our work.