Council Policies & Performance

Performance & Standards
Performance information and data, benchmarked against national indicators, for Lewes District Council
Customer Charter
We set out a list of commitments to our customers, residents and businesses so you know what to expect from us.
Complaints Procedure
We're sorry if our service hasn't met your expectations. We strive to provide a high-quality service at all times. However, if you'd like to make an official complaint, please follow our procedure.
The Council Plan
This reports some of our achievements over the past year and sets out our programme to improve services over the coming year. We monitor our progress and performance every quarter.
Council Procurement
Lewes District Council currently spends approximately £14 million on externally procured works, goods and services. Much of this spend is with Small and Medium sized Enterprises.
Lewes District Regeneration Portfolio
Lewes District Council has identified development and regeneration opportunities for up to 48 sites within their ownership across the District. The Council is seeking interest from potential partners to help deliver regeneration and other benefits.
Audit Arrangements
The Internal Audit service ensures that the Council's internal control environment is operating effectively. Independent external auditors also review our arrangements and performance and summarise their findings in a letter each year.
Health and Safety Policy
Through the way we work and behave, Lewes District Council will, so far as is reasonably practicable, take the necessary steps to ensure the Health, Safety and Welfare of all our employees at work.
Housing's Standards & Performance
Performance information for Housing