Pest Control Service

We offer a Pest Control Service to help deal with the problem of certain pests in your home. Our officers are fully trained and have the RSPH/BCPA (Level 2) Award in Pest Management.

We can offer treatment for the following pests:

Rats

One of our officers will visit you at home to assess the problem.  They will look around your property and find the most suitable place to put poison bait, taking in to account any risks to the safety of your family, pets and other wildlife.  You will be given information about the type of bait used and asked to sign to give us permission to use it.  Please let us know if you need this in a different language or format.

During the visit, our officer may make recommendations to repair problems at your property (such as holes, problems with drains or air vents) to prevent further infestations.  If you put food out for the birds or other animals you will be asked to stop as this attracts rats.  You can do this in advance of our visit to help make sure the treatment is successful.

We will arrange to visit you again to check the treatment has worked and remove any left over poison bait.

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Mice

One of our officers will visit you at home to assess the problem.  We can only treat mice that are inside your home.  We will look for the most suitable place to put poison bait taking in to account any risks to the safety of your family and pets.  You will be given information about the type of bait used and asked to sign to give us permission to use it.  Please let us know if you need this in a different language or format.

We will arrange to visit you again to make sure the treatment has been successful and remove any left over poison bait.

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Wasps

One of our officers will visit you to assess the problem. If we find a wasps' nest, we will spray it to get rid of them.

We get a number of calls from customers who have mistaken bees for wasps.  Honey bees look similar to wasps but due to their importance to the environment we do not kill them.  If you find a swarm of bees, we can put you in touch with a local keeper who collects them.

You can check the British Bee Keepers' Association's website http://www.bbka.org.uk/help/do_you_have_a_swarm.php.  More information about bees can be found on our advice sheet.

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Fleas

One of our officers will visit you at home and assess the problem.  They will treat the floor with an insecticide so it is important to make sure the floor is clear and tidy or we may be unable to offer a treatment.  We will give you information on the products used and how they work. You may continue to see fleas for up to 4 weeks as the treatment affects their lifecycle. Please let us know if you need this in a different language or format.

You will need to leave your home for a minimum of 3 hours during the treatment.  Pets will also need to away from the home and we will be unable to offer a treatment if you have a cat that is nursing kittens.  Fish tanks must be covered and the air pump turned off.  It is important to make sure any cats or dogs are treated for fleas.  Your vet should be able to offer advice.

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Cockroaches

One of our officers will visit you at home to assess the problem.  They will lay traps called insect monitors that also contain a poison gel.  If it is considered safe, they may use the gel in cracks or gaps where cockroaches may get in. 

In some cases, our officer may recommend a spray treatment for an additional charge.  You and any pets would need to leave your home for a minimum of 3 hours during and after the spray treatment.  Fish tanks must be covered and the air pump turned off.  The officer will give you information on the treatment used and you will be asked to sign giving us permission to use it.  Please let us know if you need this in a different language or format.

Our officer will return to check the progress of the treatment and remove any poison once it is completed.

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Cost for treatment

We charge different fees for domestic (household) customers and commercial clients.

Pests Domestic Commercial
Rats Free £100 minimum, plus bait
Mice £60 £100 minimum, plus bait
Wasps £50 plus each additional nest at that time at £25 each £50 plus each additional nest at that time at £25 each
Fleas £65 minimum up to and including 3 bedroom property
£20 per extra bedroom
£75 minimum charge
Cockroaches £50 plus £5 per insect monitor or £90 for spray treatment £50 plus £5 per insect monitor or £90 minimum for spray treatment

Payment options

Customers need to pay for chargeable treatments in advance when requesting a service.

Discounts

A 50% discount is available for customers in receipt of the following except for the treatment of wasps:

  • Council Tax Reduction
  • Housing Benefit
  • Pension Credit
  • Income support
  • Job Seekers Allowance

Pest Control for businesses

We are able to offer a service to local businesses in 2 ways:

  • A one off treatment for a particular problem.
  • An annual contract with an agreed amount of visits and treatments.

If you are interested in an annual contract, please get in touch with our Pest Control Officers who will discuss your needs and provide you with a quote.

Request a service

To request a Pest Control treatment for Rats, Mice or Wasps at your home please use our pest control request form and we will contact you to arrange an appointment.

Advice

We have some advice sheets on commonly found pests that we are unable to treat and further information on pests we do treat.  They can be found in the documents section below.

If you need to find a private pest control contractor, East Sussex County Council offer a "Buy with Confidence" scheme of registered traders. https://www.eastsussex.gov.uk/business/tradingstandards/buywithconfidence/search.aspx

Documents

  • Badgers
  • File type: PDF
  • File size: 0.19mb
  • Bees
  • File type: PDF
  • File size: 0.30mb
  • Foxes
  • File type: PDF
  • File size: 0.23mb
  • Gulls
  • File type: PDF
  • File size: 0.19mb
  • Rats
  • File type: PDF
  • File size: 0.21mb
  • Snakes
  • File type: PDF
  • File size: 0.23mb